In development · United States
Find a therapist who has time on Tuesday.
Most searches for a therapist end in a voicemail that is never returned. This one ends with a name, a time, and a price you already knew. Search licensed therapists by what you need, the language you want to speak, the insurance you carry — and by who is actually free this week.
$100per 50-minute session
✓ Accepts your insurance (Aetna)
Next available — your time
$10 deposit at booking, counted toward the fee. No platform fees.
An illustration of a profile — not a real therapist.
- Licence checked
- A person reviews the licence number and state before a profile is visible.
- No fee for you
- You pay the therapist's fee. Pexido adds nothing on top.
- Free intro call
- Fifteen minutes at no charge, whenever a therapist offers one.
- Nothing recorded
- No session is recorded, and nobody from Pexido joins one.
How it works
Four steps, and you can stop at any of them.
You do not need an account to look. One is asked for at the moment you actually do something — book, message, or save someone for later.
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Say what you're looking for
Filter the directory yourself by specialty, language, insurance, price, online or in person, and whether they have time this week. Or answer four to six short questions and get three to five people back. That shortlist is built from plain rules, not a model — which is why every name comes with a line saying why it came up. No clinical vocabulary, and no question you have to answer. If you want someone in person, the search works from real coordinates rather than city names, so "near me" means genuinely near you.
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Look properly before you choose
Intro video, fee, accepted insurance, cancellation policy, and reviews from people who genuinely had a session. Plus the things that actually separate two therapists who look alike on paper: the kinds of therapy they practise, where they studied and what they are certified in, the age groups they work with, any accessibility accommodations they offer, and whether they are taking new clients at all right now. Nothing that matters sits behind a signup.
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Start with the free intro call
Fifteen minutes, no charge, online — offered by therapists who choose to, and shown on their profile when they do. The cheapest way to find out whether the two of you fit, before any money changes hands.
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Book the session
Pick a real opening from their calendar, shown in your own time zone and resolved per calendar day — so a 9:00 session stays at 9:00 across a daylight-saving change instead of quietly moving an hour. Two people racing for the same last slot can never both get it. The full cost and the cancellation terms are on one screen. Then confirm.
What it costs
The whole number, before you commit.
Surprise charges are the fastest way to lose someone's trust, so there are none. One screen shows the full fee, what leaves your account today, what is left to pay, and what happens if you cancel.
- No Pexido fee, ever. No service charge appears anywhere in the booking flow.
- A deposit is not an extra. It comes off the session fee, and it goes to your therapist — not to Pexido.
- Some therapists take nothing up front. Then you book, and pay them directly.
- The cancellation rule is shown before you pay, in plain language, chosen from a small set of clear templates.
- The terms freeze when you book. The fee, the deposit and the cancellation rule are copied onto your appointment at that moment. A therapist who later raises their fee does not change a booking you already made.
Review and pay
Your appointment
More than 24h before — full refund. Within 24h, or a no-show — the deposit is kept by the therapist.
No platform fees.
After you book
The part most services stop caring about.
Reminders that respect you
A text and a push notification a day before and a few hours before, each with one-tap confirm, cancel or reschedule. Text is the guaranteed channel, so a reminder never depends on you having notifications switched on.
Changing your mind is easy
Cancel or reschedule at any point, and always see the financial result before you confirm it. Rescheduling offers that therapist's other openings straight away.
Online or in person
Join the room from the app a few minutes before the start, with a camera and microphone test first. Or go to their office — in-person profiles carry a real address and appear when you search near where you live.
Booking the right kind of session
A first appointment, an ordinary session and a shorter check-in are often different lengths at different prices, and some therapists work with couples or families as well as individuals. Each is listed separately with its own length and fee, so you pick the one you need and see what it costs before you book it.
If you'd rather just phone them
You do not have to start on the website. A therapist can set the appointment up for you and text you a link — you confirm your number and it is already in your calendar. The link shows nothing about you or the appointment to anyone who happens to see it, and you can decline without signing in.
A regular slot, if you want one
Sessions can repeat weekly, and you can cancel one occurrence or the whole series. If your therapist is full, join the waiting list for a time range — when a slot frees up you are notified automatically.
Reviews from real clients
Only someone who genuinely had a session through Pexido can review a therapist — the review is tied to a real appointment, so what you read cannot be faked. Reviews are checked for privacy and abuse before publication, never held back for being critical, and if one is declined you are told why and can edit it and send it again.
Reminders reach you even without email
Text is the guaranteed channel, because every account has a verified phone. Signing in, reminders and booking confirmations all work for someone who never gave an email address at all — no critical step depends on one. And a reminder cannot arrive twice, even if two servers try at the same moment.
Short questions, answered
Message a therapist a quick question before booking, and coordinate afterwards. Messaging stays on scheduling and short questions — the session is where the real conversation belongs.
Your privacy
Booking a therapist means telling a website something you'd tell almost no one.
So here is exactly what happens to it, including the parts most companies leave vague.
Where Pexido sits under HIPAA
Your therapist is the health care provider, and HIPAA applies to them directly. Pexido handles some of that information on their behalf — appointments, intake answers, insurance details — which under HIPAA makes Pexido a business associate, not a provider. Pexido will enter into a Business Associate Agreement with every therapist; that agreement is being drafted now, and no therapist will be onboarded without it.
Encrypted where it matters most
Insurance member IDs, messages, intake answers and your therapist's notes are encrypted with AES-256-GCM before they are stored — an authenticated method, so tampering makes the data fail to open rather than come back quietly altered.
If your therapist keeps your record here
Pexido now offers therapists a clinical record, so yours may live in the same place you booked from. That is your therapist's choice, not a requirement — plenty will keep the system they already have. Either way the record is theirs to author and yours to ask for, and Pexido holds it on their behalf rather than becoming your provider. Clinical content never appears in a text message, a push notification or an email — only a prompt to open the app.
If the look can't be recorded, the look doesn't happen
Staff cannot open a sensitive record without typing a reason first, and the read is written to an append-only log. The part worth knowing: if the system fails to write that log entry, the request fails too. Nobody gets to look at your record in a moment where the recording is broken.
Deleting your account actually deletes it
Your name, contact details, insurance information and saved cards are removed, upcoming appointments are cancelled, every signed-in session is revoked and your devices are dropped. Past appointments and payments stay in the books — a card dispute can arrive months later — but they are no longer attached to your name. Your phone number is freed, so you can start again as a new account.
Reviews: what is and isn't visible
Your name is not shown publicly and your therapist is never told who wrote a review. Pexido keeps an internal record of which review belongs to which appointment, used only to investigate fraud or abuse, to moderate reviews, and where legally required.
Nobody browses your records
Staff access to sensitive records requires a recorded reason, and every access is written to an audit log. And no session is recorded — video will run through a provider chosen on one hard requirement: that it signs a Business Associate Agreement.
No names in texts or notifications
A text message is unencrypted, stored by your carrier, and readable on a lock screen by anyone holding your phone. So Pexido's reminders never carry a name — not yours, not your therapist's — and never describe what the appointment is for. The message tells you something needs attention and sends you into the app, where a sign-in protects the detail.
No password to lose
You sign in with your phone number and a one-time code. There is no password stored here, because there is no password. Card and bank details aren't held here either — those stay with Stripe.
Pexido is not an emergency service
If you are in immediate danger, call 911. If you are in crisis or having thoughts of suicide, call or text 988 to reach the 988 Suicide & Crisis Lifeline in the United States, free and available 24 hours a day.
Questions
Frequently asked
Does Pexido provide therapy?
No. Pexido is a directory and a booking tool. It helps you find a licensed therapist and manages the appointment. The session itself, and everything that follows, is between you and your therapist. Pexido is not a healthcare provider and gives no medical or clinical advice.
What does it cost me to use Pexido?
Nothing. Searching, browsing profiles and reading reviews is free and needs no account. There is no Pexido booking fee on top of a session — you pay your therapist's fee, and nothing extra to us.
Then how does Pexido make money?
Therapists pay a flat monthly subscription to list and to use the scheduling and payment tools. Pexido takes no commission from sessions, which is deliberate: when the platform earns the same whether or not you book, nothing about the search results is tilted by what Pexido would make.
Does Pexido work with my insurance?
Pexido is not contracted with any insurance company and does not file claims. You can record which insurance you have, and Pexido will show you which therapists say they accept it, with a badge on their profile. Your therapist can export a report of your sessions to help complete their own paperwork. Filing and submitting the forms is between you and your therapist.
Can I see a therapist who is in another state?
Therapists are licensed state by state. For an online session, the therapist generally has to be licensed to serve clients in the state where you are at the time of the session. When you tell us the state you will be in, search only shows therapists licensed to work there — and when you have not told us, it shows everyone, so check the licence details on the profile before you book. If you move or travel, say so, because it can affect whether a session can go ahead.
What happens if I need to cancel?
Cancelling and rescheduling stay available the whole time, and you always see the financial effect before you confirm — whether that is a full refund or a deduction under the therapist's cancellation policy. That policy is chosen from a small set of clear templates and is shown to you in plain language before you pay, not buried afterwards.
Are video sessions recorded?
No. Video sessions will run through a third-party provider, chosen against one hard requirement: that it signs a Business Associate Agreement covering health information. No session will be recorded or stored, and nobody from Pexido will ever join one.
Can anyone leave a review?
Only someone who actually had a session with that therapist through Pexido, so reviews cannot be faked. Your name is not shown publicly and your therapist is never told who wrote a review. Pexido keeps an internal record of which review belongs to which appointment, used only to investigate fraud or abuse, to moderate reviews, and where legally required. Moderation is for privacy and abuse only — a review is never held back or removed for being critical.
Can I message a therapist before booking?
Yes — you can ask a short question from their profile, and after booking you can message to coordinate. Messaging is deliberately kept to scheduling and short questions; both sides are reminded not to use it for therapeutic content, because the session is where that belongs.
Is Pexido available yet?
Not yet. Pexido is in active development for the United States market, and this site explains what is being built while that work continues. If you would like to be told when it opens, get in touch.
I need help right now. What do I do?
Pexido is not an emergency service. If you are in immediate danger, call 911. If you are in crisis or thinking about suicide, call or text 988 for the 988 Suicide & Crisis Lifeline — free, confidential and available 24 hours a day across the United States.
Are you a therapist?
This page is written for people looking for one. If you practise, there is a separate side of Pexido for you — a profile that brings you clients, plus the calendar, payments and paperwork behind it, on a flat fee with no commission.
See the therapist sideGet in touch
Want to know when Pexido opens?
It is being designed and built right now. Leave a note and we'll tell you when it is live in your area — one sentence is plenty.